As a business owner, you want to provide an exceptional day on the water — and shore — for your boaters. Oftentimes, that starts with your marina’s booking process.
RV parks and marinas often focus on generating more revenue, but what about reducing operational costs? As the manager of an RV park or marina, you have a responsibility to ensure your guests have access to reliable power, but this is often one of the largest utility costs for outdoor properties.
Given the number of resources required to support hospitality businesses, it comes as no surprise that utilities are often one of the largest operating expenses. Even so, they are often overlooked as adequate monitoring can be a challenge for property managers.
One of the most critical aspects of your reservation system is how well it protects sensitive information. Your business relies on keeping personal data safe, including staff and guest information.
As a marina manager, you know that streamlined processes are essential for a smooth-running operation. With optimized operations, you’ll be able to provide the best possible experience for your boaters, ensure repeat customers, increase your revenue, grow your business, and have a higher return on your investment.
As the marina industry is becoming more and more competitive, it’s crucial that you have the right hardware and software in place.
Brand recognition is vital for property managers to maximize their exposure and build trust with visitors. In today’s hospitality landscape, trust is more important than ever. In fact, 81% of consumers need to trust a brand before even considering making a purchase from them. Reservations at a campground, RV park, or marina are no exception to this rule.
Every marina is a little bit different in terms of appearance, size, amenities, and operations, but two things remain constant.
Managing a marina can sometimes be complicated; balancing operational excellence and the guest experience for your boaters is no easy storm to weather.
Managing any type of business requires long-term planning and spending resources efficiently and effectively. Marinas are not different, and every marina manager must understand how to scale their property to meet growth plans and provide the best boater experience for their guests.
Making your marina stand out amongst the competition for your guests can be difficult and complex. But there are many ways you can provide a great experience for your boaters and make your property one customers will want to return to.
May and June are quickly approaching, which means that the Pacific and Atlantic hurricane seasons are about to begin. For marinas, hurricanes can be particularly harrowing, as they could put your boaters in harm’s way. Below, we’ll discuss everything you need to know about hurricane preparedness for marinas and what these precautions mean from a business perspective.
Did you recently invest in a marina? Congratulations! Managing a marina can be a challenge but with the right tools and best practices, you can set your outdoor property up for success.
With the rush of new year activities over, there’s no better time to plan for the months ahead and make this year your marina’s best yet. The strategy? Making the most of your marina management system to maximize revenue, capture more bookings, and increase boater satisfaction.
Now that the summer season is over and autumn is underway, it’s time to get started on winter planning. In colder climates, this is when many boaters leave their vessels in your care for storage—and you need to ensure they’re secure and ready for next season. So, what exactly do you need to do? Here are three key things for boaters and staff to focus on. FOR BOATERS Experienced boat owners should know boat storage protocol, but a gentle reminder never hurts and can prevent mishaps later on. A great way to spread the word is to post a pre-storage to-do list in your common area or email it to customers.