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The RMS Guest Portal

Empowering guests to manage their stay

The RMS Guest Portal makes it possible for your guests to independently manage reservation processes easily & from anywhere.

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24/7 contactless reservation management and check-in & out

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Direct messaging with the property

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Pre-check-in with customizable requirements

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Document uploads, Terms & Conditions, and custom contracts

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View and pay deposits & balances

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Review & redeem earned rewards

Download: Guest Portal One-Pager

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The Guest Portal has an updated look

This design refresh makes accessing the RMS Guest Portal smoother than ever by streamlining the login process and removing extra steps.

Here's what's new in the RMS Guest Portal:

Setting passwords & logging in with reservation details is longer required
Guests will log in with their email or phone number and will receive a secure, one-time access code to verify their identity
Once logged in, the Guest Portal stays the same — the features your guests love will remain right at their fingertips

Need to clean up duplicate guest records? Here's how. Watch a quick video walkthrough of these updates.

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Mobile Home Screen

Mobile Log-In Screen

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iPad Login

iPad Logging In

Learn more about enhancing the guest experience

Although guest experience management isn't always simple, creative problem-solving backed by RMS PMS with integrated guest experience tools allows you to positively impact your property’s reputation, reservation rates, and ultimately, revenue.

Learn more about enhancing the guest experience

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Discover How RMS Can Unlock Your Business Potential

Simply fill out the form to see how RMS can help you achieve your business goals and overcome your property’s unique challenges in a personalized demo.

Request a Personalized Demo