Managing an RV park can get complicated, especially when you haven’t found the best way to streamline and coordinate your day-to-day processes.
RV park management software can eliminate many of these issues, as it brings guest experiences, pricing automation, park maintenance and upgrade task tracking, and more into one, centralized solution.
If your park isn’t taking advantage of RV reservation software, here are seven issues you’ll likely see:
1. Increased Overhead Costs
There are several ways you could be increasing your overhead costs on your property without cloud-based RV park software.
If you’re utilizing multiple, separate software solutions for your daily operations, you’re likely spending more money than necessary and creating a lofty paper trail for your staff. This might include tracking down which software you use for certain tasks, manual note-taking, or other day-to-day processes that could be simplified.
An increase in overhead cost can also stem from a lack of insight into your property’s operations, such as unknown maintenance issues related to your park’s sewer and electric systems.
Without a way to consistently keep an eye on these costs, they can quickly add up and become a burden on your RV park’s budget — and you’ll be none the wiser.
2. Less Time for RV Management
Time is a finite resource and if you’re not utilizing an RV park management system, you’re spending this valuable asset on activities that could already be handled.
You might find yourself focusing on managing multiple software applications, transferring information from one system to another, frequently and manually adjusting pricing, and doing other time-consuming tasks.
This time could be spent improving your operations, revenue management, and creating an incredible experience for your guests through cohesive management software.
3. Human Error and Communication Gaps
Without RV park management software, your team is likely taking notes by hand and switching between multiple software solutions, leaving a lot of space for human error and communication gaps.
You can lose the competitive edge over other businesses by not having a number of your processes automated, including streamlining your rates, maximizing guest satisfaction, and simplifying tasks for your team.
For example, maybe one staff member ran into an issue and forgot to share that information with the rest of the team.
These gaps in communication are more likely to happen when you don’t have centralized park software. Without a default location to store your RV park’s maintenance requests, guest notes, and more, it’s easy to overlook important information.
Gaps in communication don’t just happen among your staff — they can happen with guests, as well, which could cause your campers to have a negative experience. Without an RV park management software, you’re losing valuable information on guest experiences, including the ability to easily and directly communicate with your staff.
Mistakes and communication gaps often come from overcomplicated systems, miscommunication among team members, and can stem from having time-consuming, manual communication processes. However, this challenge can effortlessly be solved by implementing an RV park management system.
4. No Access to Real-Time Data
If you’re managing multiple RV parks, you may not have access to real-time bookings and occupancy levels for each park without integrated RV software.
The right reservation software allows you to:
- Access data anywhere and anytime.
- Build custom reports to make informed business decisions.
- Store and access each property’s data separately within the same platform.
When you have real-time data at your fingertips, you can make informed adjustments to your growth strategy, marketing campaigns, and more.
5. Inability To Maximize Bookings
The best reservation management software allows you to use a dynamic pricing feature to adjust your rates based on current occupancy levels. You can also set pricing rules to adjust your rates during slower and busier times to maximize your occupancy and revenue.
One of the greatest benefits of dynamic pricing is that any reduced pricing promotional periods you decide to run will end on the date you set within the tool, avoiding having to honor expired promotions. Additionally, when dynamic pricing is part of your software, you won’t have to worry about overbooking your RV park spaces.
6. Inconvenience for Guests
Without a guest portal, campers may have difficulty accessing their reservation information, making requests, or asking important questions about your RV park such as accessibility.
Your RV park can stay on top of camping trends by offering self-service options within a guest portal. One option could include self-check-in and out through a visitor’s mobile device as opposed to having to call or visit the front desk.
Aside from having mobile self-service options, a guest portal can also allow your guests to make secure payments online. With these options for convenience, you can increase your reputation as a camper-first RV park.
Searching for RV Park Management Software?
Without RV software, you’re facing a number of unnecessary challenges. While you might be excited to quickly jump into a cohesive system, it’s important to make sure you get the right software for your park.
To discover what to look for in a reservation software, download our free guide, Choosing a Reservation & Property Management System.