Check out the latest enhancements designed to improve your RMS experience 

At RMS Cloud, we’re dedicated to helping you succeed by continuously improving our platform to meet your evolving needs. We're excited to introduce our latest release, designed to streamline your operations and elevate your guest experience. With new features and enhancements, this update is all about giving you the tools to enhance efficiency and deliver exceptional service. Your success drives us, and we're here to ensure you have everything you need to thrive. 

Discover our enhanced Release Notes

RV filtering available in RMS 9+

RV filtering has been available in the Internet Booking Engine, effortlessly notifying your visitors when their selected site doesn't match up to their RV designations.

Now, your staff has access to the same easy filtering. In RMS 9+, when an RV doesn't work with the site selected, your staff will now see a pop-up notifying you of this discrepancy, so you can choose the best site for your guest. 

Integrations to improve your tech toolkit

RMS Cloud integrates with 100s of industry-leading software platforms, giving users the freedom to customize their tech stack to suit their needs. Here’s a showcase of some of the latest software partners we’ve joined forces with and significant updates from our existing partners. 

Beyond
Since pioneering dynamic pricing for the vacation rental market a decade ago, Beyond has supported millions of listings globally and helped customers increase their annual revenue by an average of 40%.

Toast POS - Coming soon!
The all-in-one platform built for your entire restaurant; Toast supports over 120,000 restaurants to streamline operations through their customizable solutions. 

Micros Simphony 
The all-in-one platform for point-of-sale, back-office, guest engagement, and powerful reporting for optimal efficiency, Micros Simphony now comes with upgraded end-of-day functionality. 

Myma.ai 
The AI Chatbot that drives more direct bookings, Myma elevates the guest experience, boosts your revenue and helps improve staff productivity. 

Booking.com 
One of the world’s largest online travel agencies, now you can connect multiple Booking.com accounts to a single property in your portfolio. 

Area Allocation gets an upgrade

At RMS Cloud, Areas and Categories signify your available rooms and room types, or sites and site types. You might be used to manually allocating these to your guests, but we’re saving you time by automating that process. 

• You can run automatic allocation over a date range of your choosing, which is useful for busy periods and ensures you don’t overbook. 
• The number of allocated and unallocated areas will now show daily on your summary screen, so you’ll have greater visibility over your capacity.  
• You can also set priorities on your areas for allocation, so the system will fill up the rooms or sites you most want before all others.  

Cancellation fees are now automated in RMS

Now, you can configure the cancellation fees attached to your cancellation policies to automatically apply when a reservation is cancelled in RMS.

Using the Guest Portal? This is also applicable in the Guest Portal where have cancellations enabled too. Your guest will be alerted to your policy and the associate fees, and prompted to make this payment.

Coming soon to North America: RMS PAY with expanding features

Learn more about RMS PAY and sign up here to be the first to know when it's available in North America.

Our payment gateway, RMS PAY, is quickly becoming one of the most celebrated additions to RMS Cloud and with the introduction of Automated Payment Schedules, it just keeps getting better. 

Designed to take manual labor out of payment processing and create greater flexibility for guests, now you can enable limitless, automated payment instalments on your rates and bookings.  

Properties can tie a schedule to a rate plan or build it bespoke, allowing guests to spread their payment over a series of system-triggered transactions, encouraging greater guest spending without any extra work from your team. 

You choose how and when payments are captured – such as via email or SMS Pay By Link – how much to take from each transaction, and the system will automatically process these transactions and rectify any failed attempts.  

What challenge does this solve? 

Properties seeking to tie up outstanding payments and balances will benefit from: 

• Limitless instalments, providing flexibility for guests. 

• Automatic transactions through RMS PAY minimizes workload for staff. 

• All payments collected before the guest’s arrival, making check-in seamless. 

Who benefits? 

Your team won’t lose time on manual payment processing or chasing up failed payments, and your guests will love the flexibility of spreading the costs for their accommodation. 

That’s a wrap on our November 2024 roundup. To see the full list of updates visit our release notes hub, or speak to a team member to learn more.