The Sales Manager is primarily responsible for managing and overseeing the sales team. This role is heavily focused on supporting and optimizing every sales individual’s revenue targets. As a humble “servant leader,” the Sales Manager will have a deep understanding of how knowledge, empathy, and kindness impact the team and customers. The Sales Manager is more than a manager, they will be hands-on alongside the team, providing them with full credit for successes while taking ownership of setbacks.
Reporting directly to the Chief Revenue Officer, implementing the company’s Go-To Market Strategy, and hitting the team’s annual revenue targets (multi-7 figures $ ARR TCV) will be the primary focus for this role. The Sales Manager will also engage with C-level executives, drive an opportunity pipeline, and work closely with Sales and Marketing Operations as well as Marketing to exceed customer acquisition and revenue growth objectives.
Take ownership of all annual sales targets within the assigned territory to meet/exceed targets.
Provide improvements to the existing strategic plan to exceed NET NEW ARR targets
Analyze pipeline and lead data, report on key KPIs (Key Performance Indicators), and deliver weekly accurate reporting to the executive team.
Get involved 100% of the time to help clients get “over the line” when asked by your team
Motivate and energize the staff to make proactive decisions in all their communications with customers.
Manage and maintain sales staff by recruiting, hiring, training, coaching, and performance monitoring.
Implement a sales training and orientation program to educate new hires as our company grows.
Create strong relationships with key client stakeholders at both senior and mid-management levels.
Work collaboratively with the sales and marketing operations teams and foster a culture of continuous process improvement.
Assess the competitive landscape and institute changes to the sales program in response to competitors’ changes.
Assist with developing and managing sales operating budgets.
Develop and recommend product positioning, packaging, and pricing strategy to produce the highest possible long-term market share.
Direct sales forecasting activities and set performance goals accordingly.
Meet with key clients, assisting sales executives with maintaining relationships, negotiating, and closing deals.
Review and analyze sales performances against programs, quotes, and plans to determine effectiveness.